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What is the first step in the investigation process?

  1. Identify suitable corrective measures

  2. Analyse the information and draw conclusions

  3. Plan the remedial actions

  4. Gather factual information about the event

The correct answer is: Gather factual information about the event

The initial step in the investigation process is to gather factual information about the event. This stage is crucial because it establishes a solid foundation for the entire investigative process. Collecting facts allows investigators to form a clear understanding of what occurred, who was involved, and the circumstances surrounding the incident. This information is essential for identifying the root causes of the event, allowing for an accurate analysis later in the process. By focusing on factual data, investigators ensure that their conclusions are based on evidence rather than assumptions or incomplete information. This step typically involves gathering statements from witnesses, collecting physical evidence, and reviewing any relevant documentation or records. Once this information is assembled, it sets the stage for subsequent steps, such as analyzing the data and planning corrective measures. Therefore, gathering factual information is not only the first step but also a critical element that influences the effectiveness of the investigation overall.